Partner onboarding software

Take every new partner from application to first deal. Partners apply on your website and land in your CRM with a tier, a manager and a portal. A checklist takes them to their first deal, and the portal opens up as they qualify.

Quatt grew from 10 to 200+ installer partners in a year.

Partner onboarding software in Introw: Take every new partner from application to first deal
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Definition

What is partner onboarding software?

Partner onboarding software takes a new partner from application to productive. It creates the partner record, gives them access, walks them through tasks, training and agreements, and shows who is stuck. In Introw the whole partner onboarding process runs on your HubSpot or Salesforce record, and the portal opens up as each partner qualifies.

The problem

New partners who don't know their next step never sell

Most signed partners stall in the first weeks, and nobody notices until the quarterly review.

Without Introw

Applications arrive by email and get retyped into the CRM
New partners get the full portal on day one and do nothing
Onboarding lives in someone's head
Agreements are chased over email
Stalled partners show up at the quarterly review
Access is granted by hand, partner by partner

With Introw

The application form creates the partner and the CRM company and contact
They start with the essentials and get more as they qualify
One checklist for every partner, tracked to done
Terms accepted at intake, agreements signed as an onboarding step
To do, in progress and done per partner, so stalls show early
Dynamic segments open each stage as partners qualify
How it works

One path from signed to selling, walked by every partner

Design the path once. Every new partner gets it the same way, and your team only steps in where someone stalls.

Apply

New partners land in your CRM the minute they apply.

Every accepted applicant lands in your CRM as a partner with a manager, a starting tier and a portal, and nobody retypes an email. Add a review step if you vet applicants first.

Creates the company and contact in HubSpot or Salesforce, and enriches existing partners instead of creating duplicates.

Sets the starting tier, phase, partner manager and portal experience.

Put it on your portal login page, your website, a link or the API.

Partner onboarding software: New partners land in your CRM the minute they apply
Your rules, set once

Write the rule once. Every new partner gets the same start.

A workflow on "partner created" puts every new partner on the onboarding journey the moment they arrive. Nobody sends welcome emails or sets up checklists by hand, and no partner falls through because someone was on holiday.

Narrow the trigger to the partners you mean, such as partner type is Reseller.

Chase a task before it is due, and tell the partner manager if it goes late.

When the journey is complete, issue a certificate, book a one-off bonus and move the partner to the next stage.

Partner onboarding software: Write the rule once. Every new partner gets the same start
Journey

Every partner finishes onboarding without you chasing.

A journey turns your onboarding checklist into a process every new partner runs the same way. New partners reach their first deal on a shorter, more consistent path, and partner managers see who is stuck before the partner goes quiet.

Start from the onboarding, activation or certification template, with tasks in a fixed order or any order you allow.

The NDA and partner agreement are journey tasks, using your DocuSign, PandaDoc or Adobe Acrobat Sign link.

Reminders reach partners by email and chat, so the checklist keeps moving between logins.

Partner onboarding software: Every partner finishes onboarding without you chasing
Open up

Each finished step opens the next part of your program.

A partner who sees everything on day one does nothing. Starting with the essentials gives them one clear next step, and you spend your time on the partners who stall instead of granting access by hand.

Each stage is a dynamic segment that updates as partner data changes.

The milestone can be a finished task, a certification, a tier or a CRM field.

What a partner has earned stays open to them.

Partner onboarding in Introw: Train from day one
Personal at scale

Every welcome email and Slack message reads like you wrote it.

A new partner decides in the first week whether you are worth their time. Welcome emails and Slack or Teams messages fill in the partner's name and their manager, so the hundredth partner gets the same start as the first.

Email the partner's contacts or your own team from the workflow.

Post in the partner's Slack or Teams channel.

Variables fill in partner and CRM values when the step runs.

Partner workflow automation in Introw: Follow up in sequence
Core features

Everything you need to run a partner program, in one place

Onboarding is where a new partner first meets the rest of your program. These connections hand each partner on to the next step without your team in between.

Partner workflow automation in Introw: Chase who is behind

Partner workflow automation

A workflow on "partner created" puts every new partner on the onboarding journey.

Partner training and certification in Introw: Train partners where they work

Partner training and certification

Make a course a step in the journey, and auto-enrol each segment in its own course.

Tier program builder in Introw with requirements and benefits per partner tier, synced to the CRM

Partner tiering

The application form sets every new partner's starting tier.

Partner portal in Introw: Their own experience, in your frame

Partner portal

The application sets the partner's portal experience, and a journey attached to that experience starts on its own.

Deal registration and co-selling in Introw: Partners register deals from anywhere

Deal registration and channel conflict

Keep the registration form closed until the partner agreement is signed. A segment on the signed agreement opens it once the signature is recorded.

AI assistants

Run it from your AI assistant

Ask Claude, ChatGPT or another assistant connected to Introw over MCP.

“Which partners signed in the last 30 days but haven't finished onboarding?”
Introw AI
Claude
ChatGPT
Ask your assistant
“Which partners signed in the last 30 days but haven't finished onboarding?”
“Create Acme's next onboarding task, assign it to them, and set it due Friday.”
“Show partners who completed onboarding but haven't registered a deal yet.”
CRM-native

Built into HubSpot and Salesforce

Run another CRM? Connect it through the API or Zapier, or start without a CRM and add one later.

HubSpot

Introw for HubSpot

Introw reads and writes your own HubSpot objects and properties, custom objects included, so there is no second partner database. Partners register and co-sell on native deals, and your reps work with them from the Introw card on the record. Rated 4.9 on the HubSpot Marketplace.

Salesforce

Introw for Salesforce

Introw runs on Salesforce as the system of record, with two-way sync, custom-object mapping and field-level control. Partners are portal users, never Salesforce users, so no Experience Cloud build and no external seats. Your reps get partner context and actions in the Introw panel on the record. Listed on Salesforce AgentExchange.

Integrations

Introw connects to the tools your team and partners already use

CRM

HubSpot and Salesforce, two-way on your own objects and fields.

HubSpotSalesforce

Chat

Slack, Microsoft Teams and WhatsApp. Partners register deals, get updates and ask questions in the channel they already watch.

SlackMicrosoft TeamsWhatsApp

AI assistants

Claude, ChatGPT and any assistant that supports MCP, for your team and your partners, under the same permissions.

ClaudeChatGPTMCP

Payouts and billing

Introw Pay for partner payouts; Stripe and Chargebee feed commissions from billing data.

IntrowStripeChargebee

Data and account mapping

Crossbeam overlaps inside Introw, Power BI embedded with per-partner row-level security.

CrossbeamPower BI

Agreements and automation

DocuSign for agreements as an onboarding step, Zapier and a versioned REST API for the rest.

Zapier
For who

Built for every role on your partner revenue team

Channel Partner Manager

Channel Partner Manager

Onboarding checklists
Agreements signed
Training progress
Time to first deal
Partner updates
CRO

CRO

Faster time to revenue
Ramped partner pipeline
Channel leverage
Partner activation
Accountability
RevOps

RevOps

Onboarding data in your CRM
Automated steps
Access by tier
Reporting consistency
Governance
Partner Marketing Manager

Partner Marketing Manager

Welcome campaigns
Onboarding content
Engagement tracking
Partner kits
Lead and revenue generation
Customers

What Introw customers say

Every stage

Introw fits your program at every stage

The same platform runs a first program and a global channel, so you start where you are and never re-platform.

2

Launching a program

You are moving off spreadsheets, often as a team of one. You go live in weeks with no implementation project: deal registration, a branded portal, onboarding and content, configured by your team.

Scaling from tens to hundreds of partners

You run several motions at once. Segments, tiers, MDF, commissions and workflows run on one platform, and your team ships changes the same day without a consultant.

Enterprise and global channel

Thousands of partners across regions and teams. SAML and OIDC SSO, SCIM, role-based access with record scoping, multi-step approvals, multiple currencies and languages, and a white-label portal on your domain.

Pricing that stays predictable as you grow

Start free

The whole product at the scale of one partner, with no time limit and no credit card.

Partners are counted by portal, not by user

Invite as many of a partner's people as you like.

Your reps stay free in the CRM

CRM-only roles that need partner context in HubSpot or Salesforce do not take a seat.

AI assistant connections are included

MCP for Claude, ChatGPT and your partners' assistants is not an add-on.

No consultants for changes

Your partner team configures forms, portals, tiers and workflows without code.

Dashboard screen with sales pipeline, commission statements, asset library, and a note to register a $20k deal.

See Introw on your own CRM

Bring your HubSpot or Salesforce, and we will show you your partners, deals and attribution live in Introw in one call. Live in weeks, owned by your team.

Related reading

More on running a partner program

Partner Onboarding Guide 2026: 10 Strategies For Partner Managers

Partner Onboarding Checklist: All You Need to Get It Right in 2026

9 Best Partner Onboarding Software Tools in 2026: How to Choose (Plus an Implementation Checklist)

FAQs

Frequently asked questions

What is partner onboarding software?

Partner onboarding software takes a new partner from application to their first deal. In Introw an application form creates the partner and their CRM records, and a journey gives them a checklist of tasks, courses and agreements. Dynamic segments open more of the portal as they qualify, so every partner follows the same path.

How do partners apply to our partner program?

They fill in an application form on your website, on your portal login page, from a link or through the API. Each accepted application creates the partner in Introw, links a company and contact in HubSpot or Salesforce, sets a starting tier, phase and manager, and can send the portal invitation automatically.

Can new partners see only part of the portal at first?

Yes. Each onboarding stage is a dynamic segment, and portal tabs, content and abilities are restricted to the segments that earned them. When a partner finishes a task, passes a certification, reaches a tier or hits a CRM milestone, the next stage opens on its own, and nothing they earned is taken away.

How do partners sign our NDA and partner agreement?

Partners accept your terms with a checkbox on the application form, and the acceptance is written to your CRM. The NDA and partner agreement become a journey task with your DocuSign, PandaDoc or Adobe Acrobat Sign link. Signed copies go back into the partner's portal, and your e-signature tool keeps the legal record.

What should a partner onboarding checklist include?

Most checklists cover the agreement, a first training course, portal setup, a product introduction and a first deal or referral. Introw ships onboarding, activation and certification journey templates you can adapt, with tasks in a fixed or flexible order, and shows each partner's progress as to do, in progress and done.

How does partner onboarding work with HubSpot and Salesforce?

The application creates or enriches the partner company and contact in your CRM, and tier and phase sync to CRM properties. Onboarding stages can key off any CRM field, so a change your sales team makes in HubSpot or Salesforce can move a partner to the next stage on its own.

Can we automate partner onboarding?

Yes. A workflow puts every new partner on the onboarding journey the moment they are created, chases tasks before they are due and tells the partner manager when one goes late. When the journey is complete, a workflow can issue a certificate, book a one-off bonus, move the partner to the next stage and email them.

See AI-Native PRM in Action

Connect HubSpot or Salesforce on the free plan: the whole product at the scale of one partner, no time limit, no credit card.