Partner goal tracking

Turn partner targets into partner revenue. Set what good looks like per motion, region and tier, see who is on track or behind while there is time to act, and show every partner how to grow.

A partner who is going to miss shows up in week two, not at the quarterly review.

Partner goal tracking in the partner portal, showing partner-sourced revenue against target
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Definition

What is partner goal tracking software?

Partner goal tracking software sets targets for partners and measures progress against them. In Introw a goal counts or sums anything in your HubSpot or Salesforce data, such as revenue, pipeline, leads or certifications. It scores every partner on pace, shows partners their own progress in the portal, and can feed tier requirements.

The problem

Targets in a spreadsheet do not move revenue

A goal only changes behaviour when the partner can see it, it is right for their motion, and it updates itself.

Without Introw

Targets sit in a spreadsheet nobody updates
One target for every partner fits none of them
Partners don't know what good looks like
A miss shows up at quarter end
Goals, tiers and rewards are disconnected

With Introw

Progress calculates itself from your CRM
Targets per tier, per partner or per segment
They see their goals and progress in the portal
Pace status flags who is behind mid-period
A goal can be a tier requirement, and tiers set the rewards
How it works

Goals that drive partner engagement and partner revenue

Define a goal once and it tracks itself for every partner it applies to.

Set it up

Set it once on live CRM data. No spreadsheet to maintain.

Revenue is the wrong measure for most partner types. A goal counts or sums whatever your CRM already holds, filtered to the records that count, so every motion is held to a number that means something for it and nobody restates a target by hand.

Closed revenue or open pipeline for resellers, qualified leads for referral partners, certified people for implementation partners.

Targets per tier, per segment or per partner: enter one number for Gold and every Gold partner has it.

One-time, monthly, quarterly or yearly, on your fiscal calendar.

Partner goal tracking: Set it once on live CRM data. No spreadsheet to maintain
Track it live

Partners see where they stand every day, so they push the right deals.

Partners perform to a number they can see. Every closed deal moves their goal in the portal, and pace status tells you in week two who is off track, when a nudge can still change the outcome.

Achieved at 100% of target, on track within 5% of the pace the period needs.

Behind at 5% or more off pace, critical at 50% or more.

Each partner sees only their own goals, from the same numbers you report on.

Partner goal tracking: Partners see where they stand every day, so they push the right deals
Reach it with AI

Introw AI surfaces the deal that closes the gap.

A goal that is behind needs a next step, not a chart. Ask the Introw copilot or your own AI assistant which partners need attention and which open deal gets them back on pace, and your partner managers spend their week on the partners who need them.

Nudge partners straight from the goal's page.

Automate the chase with a dynamic segment on the same CRM data and a workflow.

Ask Claude or ChatGPT over MCP: "Which partners are behind on their goals?"

Partner goal tracking: Introw AI surfaces the deal that closes the gap
Grow a tier

Hit the goal, meet the tier requirement, and the tier change announces itself.

A goal is the first step on a partner's growth path, and the rewards follow the tier. Add a goal as a tier requirement so partners see how far they are from the next tier; when the tier changes, a workflow tells the partner in their inbox and their Slack channel.

Meeting a goal does not promote a partner on its own: promote with a workflow on another trigger or a bulk tier change after a review.

Commission rates can be set per tier, and on HubSpot tier discounts set the price resellers quote.

Tier promotion workflow sending a welcome email and a Slack message when a partner reaches Gold
Core features

Everything you need to run a partner program, in one place

A goal is the reality check the rest of the program runs on. These are the parts of Introw that get partners to it.

Tier program builder in Introw with requirements and benefits per partner tier, synced to the CRM

Partner tiering

Add a goal as a requirement on a tier, and partners see live progress toward the next one in their portal.

Partner training and certification in Introw: Get partners ready

Partner training and certification

A goal can count certificates earned, so "three certified people" becomes a tracked number instead of a claim by email.

Partner workflow automation in Introw: Chase who is behind

Partner workflow automation

There is no goal-status trigger, so build a dynamic segment on the same CRM data the goal counts.

Partner reaching Gold tier, with the higher deal discount, commission rate and co-marketing benefits unlocked

Partner commissions and SPIFFs

Commission rates can target a tier or a segment, so the goal is what partners track on the way to the better rate.

Partner portal in Introw: Show it where partners work

Partner portal

Add a goals section to a portal experience and choose which goals it shows. Each partner sees only their own, in their own language.

AI agents: The deals nobody coaches stop being the ones that stall

Partner Connect and MCP

Your team and your partners read goal progress from Claude or ChatGPT over MCP, and prepare a partner business review with pipeline, goals and commission status.

AI assistants

Run it from your AI assistant

Ask Claude, ChatGPT or another assistant connected to Introw over MCP.

“How is Acme tracking against its KPIs this quarter?”
Introw AI
Claude
ChatGPT
Ask your assistant
“How is Acme tracking against its KPIs this quarter?”
“Which partners are behind on their goals?”
“Show goal progress for my top five partners.”
CRM-native

Built into HubSpot and Salesforce

Run another CRM? Connect it through the API or Zapier, or start without a CRM and add one later.

HubSpot

Introw for HubSpot

Introw reads and writes your own HubSpot objects and properties, custom objects included, so there is no second partner database. Partners register and co-sell on native deals, and your reps work with them from the Introw card on the record. Rated 4.9 on the HubSpot Marketplace.

Salesforce

Introw for Salesforce

Introw runs on Salesforce as the system of record, with two-way sync, custom-object mapping and field-level control. Partners are portal users, never Salesforce users, so no Experience Cloud build and no external seats. Your reps get partner context and actions in the Introw panel on the record. Listed on Salesforce AgentExchange.

For every partner type

One program for every partner motion

Run every partner type side by side. Each gets its own experience, forms, goals and rules, on the same CRM records.

01
Referral partners
01 / 07
Referral partners

Referral partners

Refer in seconds from any channel, see deal progress, get paid referral rewards.

02
Resellers and VARs
02 / 07
Resellers and VARs

Resellers and VARs

Deal registration that protects margin, quotes on HubSpot, certification and tiers.

03
MSPs and MSSPs
03 / 07
MSPs and MSSPs

MSPs and MSSPs

Registration, certified engineers, renewals and recurring commission.

04
Distributors and two-tier
04 / 07
Distributors and two-tier

Distributors and two-tier

Credit for the reseller and the distributor on one deal, and scoped access to their network.

05
Co-sell and technology partners
05 / 07
Co-sell and technology partners

Co-sell and technology partners

The live CRM deal without a seat, account overlap, shared tasks and MDF.

06
Implementation partners and SIs
06 / 07
Implementation partners and SIs

Implementation partners and SIs

A clean handoff on the won deal, go-live tasks and certification.

07
Affiliates
07 / 07
Affiliates

Affiliates

Tracked links, live earnings, payouts without an invoice.

Compare

Why teams choose Introw

Most teams are choosing between four options: keep it manual, lean on a general AI assistant, buy a legacy PRM, or run Introw. Here is how they compare where it matters.

Introw
Spreadsheets and email
A general AI assistant
Legacy PRM
System of record
Your HubSpot or Salesforce, synced both ways
Spreadsheets and email
Files and inboxes
A general AI assistant
None: it has no program data
Legacy PRM
A separate partner database to reconcile with the CRM
Where partners work
Branded portal, Slack, Teams, email, their own CRM or AI assistant, same rules everywhere
Spreadsheets and email
Wherever you chase them
A general AI assistant
Not a partner surface
Legacy PRM
Mostly the portal
Who does the routine work
AI agents register deals, answer partners and clear routine approvals within your permissions
Spreadsheets and email
Your team, by hand
A general AI assistant
Suggests, cannot act on your program
Legacy PRM
Your team, with rules-based automation
Partner incentives
Commissions, SPIFFs, MDF and Introw Pay payouts calculated from CRM data
Spreadsheets and email
Manual ledgers
A general AI assistant
None
Legacy PRM
Often a separate module or tool
Partner marketing
Announcements by segment, through-channel campaign kits, attribution in the CRM
Spreadsheets and email
Forwarded attachments
A general AI assistant
Drafts copy only
Legacy PRM
Varies by vendor
Security and control
SAML and OIDC SSO, SCIM, role-based access with record scoping, SOC 2 Type 2 and ISO 27001
Spreadsheets and email
Files shared by link
A general AI assistant
Sees what you paste, with no program permissions
Legacy PRM
Varies by vendor and plan
Time and cost to run
No-code, owned by your partner team, live in weeks
Spreadsheets and email
Cheap to start, grows with headcount
A general AI assistant
No governance or permissions
Legacy PRM
Often an implementation project and consultants for changes
Integrations

Introw connects to the tools your team and partners already use

CRM

HubSpot and Salesforce, two-way on your own objects and fields.

HubSpotSalesforce

Chat

Slack, Microsoft Teams and WhatsApp. Partners register deals, get updates and ask questions in the channel they already watch.

SlackMicrosoft TeamsWhatsApp

AI assistants

Claude, ChatGPT and any assistant that supports MCP, for your team and your partners, under the same permissions.

ClaudeChatGPTMCP

Payouts and billing

Introw Pay for partner payouts; Stripe and Chargebee feed commissions from billing data.

IntrowStripeChargebee

Data and account mapping

Crossbeam overlaps inside Introw, Power BI embedded with per-partner row-level security.

CrossbeamPower BI

Agreements and automation

DocuSign for agreements as an onboarding step, Zapier and a versioned REST API for the rest.

Zapier
For who

Built for every role on your partner revenue team

Channel Partner Manager

Channel Partner Manager

Goals per partner
Progress tracking
Tier targets
QBR prep
At-risk partner alerts
CRO

CRO

Partner revenue targets
Forecasting
Goal attainment
Channel leverage
Accountability
RevOps

RevOps

Goals on CRM data
Live progress
Consistent KPI definitions
Automated reporting
Governance
Partner Marketing Manager

Partner Marketing Manager

Campaign goals
Lead targets
Engagement tracking
MDF targets
Lead and revenue generation
Customers

What Introw customers say

Every stage

Introw fits your program at every stage

The same platform runs a first program and a global channel, so you start where you are and never re-platform.

2

Launching a program

You are moving off spreadsheets, often as a team of one. You go live in weeks with no implementation project: deal registration, a branded portal, onboarding and content, configured by your team.

Scaling from tens to hundreds of partners

You run several motions at once. Segments, tiers, MDF, commissions and workflows run on one platform, and your team ships changes the same day without a consultant.

Enterprise and global channel

Thousands of partners across regions and teams. SAML and OIDC SSO, SCIM, role-based access with record scoping, multi-step approvals, multiple currencies and languages, and a white-label portal on your domain.

Pricing that stays predictable as you grow

Start free

The whole product at the scale of one partner, with no time limit and no credit card.

Partners are counted by portal, not by user

Invite as many of a partner's people as you like.

Your reps stay free in the CRM

CRM-only roles that need partner context in HubSpot or Salesforce do not take a seat.

AI assistant connections are included

MCP for Claude, ChatGPT and your partners' assistants is not an add-on.

No consultants for changes

Your partner team configures forms, portals, tiers and workflows without code.

Dashboard screen with sales pipeline, commission statements, asset library, and a note to register a $20k deal.

Track your first partner goal on your own CRM

Connect HubSpot or Salesforce on the free plan: the whole product at the scale of one partner, no time limit, no credit card.

Related reading

More on running a partner program

Partner Performance Metrics: How to Measure, Diagnose and Improve Results

Partner Business Planning: How to Build a JBP Both Sides Execute

Channel Partner Performance Management: KPIs and What to Do When a Partner's Numbers Slip

FAQs

Frequently asked questions

What is partner goal tracking software?

Partner goal tracking software sets targets for partners and tracks progress against them. In Introw, goals count or sum live HubSpot or Salesforce data, with targets per tier, partner or segment. Every partner is scored on pace as achieved, on track, behind or critical, with progress visible in their portal.

Which metrics can we track as partner goals?

Any count of CRM objects or sum of a property you attribute to partners: closed revenue, open pipeline, deals registered, leads shared or tickets resolved. Goals can also count certifications. Periods run one-time, monthly, quarterly or yearly, aligned to your fiscal year.

Can partners see their own goals?

Yes. Add a goals section to a portal experience and choose which goals it shows. Each partner sees only the goals assigned to them, calculated from the same CRM data your team reports on.

Can goals differ by region, tier or partner?

Yes. Each goal takes tier-based, segment-based or partner-based targets. A segment per region lets APAC and EMEA resellers carry different numbers on the same goal.

How do partner goals connect to tiers and commissions?

A goal can be a requirement on a tier, so partners see live progress toward the next tier. Commission plans can pay a rate per tier, and on HubSpot tier discounts set quote prices.

Does reaching a goal promote a partner automatically?

No. Meeting a goal shows as achieved, but it does not change the tier or book a reward on its own. You promote through a workflow on another trigger or a bulk tier change, and the new tier syncs to your CRM.

How do we know which partners are falling behind?

Every partner on a goal gets a pace status that compares progress with how much of the period has passed. Behind means 5% or more off pace, critical 50% or more. Nudge them from the goal's page or automate the chase with a segment and a workflow.

See AI-Native PRM in Action

Connect HubSpot or Salesforce on the free plan: the whole product at the scale of one partner, no time limit, no credit card.