Partner engagement

Keep every partner selling between deals, without chasing them. Reach every partner contact, send each one what fits their motion, and let them act from the email, Slack or Teams message they already have open. Introw sends the updates on its own, so engagement does not depend on a partner marketing team.

Ringover took partner activity from 20% to 70%.

Partner announcements and campaigns in Introw: Partner news that turns into partner pipeline
SOC 2 Type 2
ISO 27001
GDPR
SSO

Trusted by partnership professionals at

Definition

What is a partner engagement platform?

A partner engagement platform keeps partners informed and acting between deals: announcements, automatic updates and nudges, delivered where partners already work. In Introw, messages go out to the portal, email, Slack and Teams, targeted by segment from your HubSpot or Salesforce data. Replies land back on the CRM record.

The problem

Signed partners go quiet when nobody tells them what is happening

Most programs lose partners at three steps before anyone acts: reach, relevance and the effort it takes to reply.

Without Introw

The right contact never got access
Partners do not open the portal
Every partner gets every message and learns to ignore it
Updates depend on someone remembering to send them
Replying means logging in
You cannot tell what landed

With Introw

Contacts arrive from your CRM, and partners invite their own colleagues
Updates also land in their inbox, Slack and Teams
Announcements and notifications targeted by segment
Notifications and deal updates go out on their own
Partners reply by email and it lands on the record
Sent, opened and clicked, per partner
How it works

The right update to the right partner, on the channel they watch

Reach every contact, send only what fits, and let partners act from the message itself.

Announcements

One publish, and every partner who should know, knows.

A launch, a promotion or a program change only moves partner revenue if partners hear about it. Publish once and the update reaches the portal feed, email, and every shared Slack and Teams channel of the partners you target.

AI drafts an announcement from a webinar, a product update or a blog post.

Weekly drafts from your company LinkedIn page, reviewed before you publish.

Categories such as Product or Events, each with its own feed in the portal.

Partner announcements and campaigns: It lands where partners already work, all at the same time
See what landed

Know who read it, and follow up only with who missed it.

You see who opened and clicked each announcement, so the follow-up goes to the partners who need it instead of the whole list.

Sent, opened and clicked per contact, with engagement over time.

Send a nudge from the announcement.

Partner announcements and campaigns: Know which partners have the news, person by person
Deal updates

Partners hear about their deals, and answer from their inbox.

Partners work first on the deals they hear about. Introw watches your CRM and the portal and tells the right people when something changes, and a reply to the email lands on the deal as a comment.

A new partner deal, a stage change, a deal gone quiet, an approved registration, a task due, a course finished, a payout ready.

Referral partners hear as your team moves the deal they brought.

Every notification can be switched on or off, sent on the channels you choose and scoped to the partners it applies to.

Deal registration and co-selling: Your rep updates the CRM. The partner replies from their inbox
Slack and Teams

Partners register, ask and reply in the channel they already watch.

Partners live in chat and their inbox, so that is where the program meets them. A partner can register a deal, ask a question or answer an update without opening the portal, and the rules you set there apply in every channel.

One shared Slack or Teams channel per partner, with the Introw agent in it.

Partners register a deal or ask a question in one message.

The AI deal coach checks in on live deals in Slack with the next best step.

Deal registration and co-selling in Introw: Partners register deals from anywhere
Runs on its own

Every win and every task due gets its follow-up. Nobody has to remember.

Some messages only your program needs. Workflows send them on the triggers you pick, the same way for every partner, so no partner slips because someone was on holiday.

Post a message in the partner's shared channel when a deal closes.

Remind a partner three days before a task is due, and tell the partner manager if it slips.

Re-engage partners who have gone quiet, by email, Slack or Teams.

Partner workflow automation in Introw: Book a bonus the moment it is earned
Core features

Everything you need to run a partner program, in one place

Engagement is what keeps signed partners bringing deals. These are the parts of Introw that decide who hears what, and what they do next.

Partner announcements and campaigns: Your CRM decides who hears it. Nobody maintains a list

Partner management

Segments built on live CRM fields decide who receives each announcement and email notification. A reseller and a referral partner never get the same message.

Partner announcements and campaigns in Introw: Publish news sooner

Partner announcements and campaigns

Announcements ride the same notification system and controls, so one publish reaches the portal, email and every shared chat channel.

Partner referral, incentive and payout software: Referral partners who keep sending intros

Deal registration and channel conflict

An approved registration, a stage change or a deal gone quiet sends the partner a notification. Their email reply lands on the deal as a comment.

AI deal coaching: Partners ask what's next. The deal coach answers, wherever they work

AI deal coaching

Deal notifications carry the coach's next step for that deal, with a message ready to send. A partner learns what to do, not only that the deal went quiet.

Partner workflow automation in Introw: Nudge on your rules

Partner workflow automation

Workflows send the nudges only your program needs, on triggers such as a task assigned, a course finished or a partner entering a segment, and can post into Slack or Teams.

Partner content management in Introw: Answer from your own content

Partner content management

An announcement tells partners a new campaign kit is live, and they open it straight from the update.

AI assistants

Run it from your AI assistant

Ask Introw AI, or Claude and ChatGPT connected over MCP, and it answers from your own program data.

“What have we announced to partners this quarter?”
Introw AI
Claude
ChatGPT
Ask your assistant
“What have we announced to partners this quarter?”
“Which partners engaged with our most recent announcement?”
“Find what we have already told partners about our pricing change.”
CRM-native

Built into HubSpot and Salesforce

Run another CRM? Connect it through the API or Zapier, or start without a CRM and add one later.

HubSpot

Introw for HubSpot

Introw reads and writes your own HubSpot objects and properties, custom objects included, so there is no second partner database. Partners register and co-sell on native deals, and your reps work with them from the Introw card on the record. Rated 4.9 on the HubSpot Marketplace.

Salesforce

Introw for Salesforce

Introw runs on Salesforce as the system of record, with two-way sync, custom-object mapping and field-level control. Partners are portal users, never Salesforce users, so no Experience Cloud build and no external seats. Your reps get partner context and actions in the Introw panel on the record. Listed on Salesforce AgentExchange.

For every partner type

One program for every partner motion

Run every partner type side by side. Each gets its own experience, forms, goals and rules, on the same CRM records.

01
Referral partners
01 / 07
Referral partners

Referral partners

Refer in seconds from any channel, see deal progress, get paid referral rewards.

02
Resellers and VARs
02 / 07
Resellers and VARs

Resellers and VARs

Deal registration that protects margin, quotes on HubSpot, certification and tiers.

03
MSPs and MSSPs
03 / 07
MSPs and MSSPs

MSPs and MSSPs

Registration, certified engineers, renewals and recurring commission.

04
Distributors and two-tier
04 / 07
Distributors and two-tier

Distributors and two-tier

Credit for the reseller and the distributor on one deal, and scoped access to their network.

05
Co-sell and technology partners
05 / 07
Co-sell and technology partners

Co-sell and technology partners

The live CRM deal without a seat, account overlap, shared tasks and MDF.

06
Implementation partners and SIs
06 / 07
Implementation partners and SIs

Implementation partners and SIs

A clean handoff on the won deal, go-live tasks and certification.

07
Affiliates
07 / 07
Affiliates

Affiliates

Tracked links, live earnings, payouts without an invoice.

Why Introw

Why teams choose Introw

Most teams are choosing between four options: keep it manual, lean on a general AI assistant, buy a legacy PRM, or run Introw. Here is how they compare where it matters.

Introw
Spreadsheets and email
A general AI assistant
Legacy PRM
System of record
Your HubSpot or Salesforce, synced both ways
Spreadsheets and email
Files and inboxes
A general AI assistant
None: it has no program data
Legacy PRM
A separate partner database to reconcile with the CRM
Where partners work
Branded portal, Slack, Teams, email, their own CRM or AI assistant, same rules everywhere
Spreadsheets and email
Wherever you chase them
A general AI assistant
Not a partner surface
Legacy PRM
Mostly the portal
Who does the routine work
AI agents register deals, answer partners and clear routine approvals within your permissions
Spreadsheets and email
Your team, by hand
A general AI assistant
Suggests, cannot act on your program
Legacy PRM
Your team, with rules-based automation
Partner incentives
Commissions, SPIFFs, MDF and Introw Pay payouts calculated from CRM data
Spreadsheets and email
Manual ledgers
A general AI assistant
None
Legacy PRM
Often a separate module or tool
Partner marketing
Announcements by segment, through-channel campaign kits, attribution in the CRM
Spreadsheets and email
Forwarded attachments
A general AI assistant
Drafts copy only
Legacy PRM
Varies by vendor
Security and control
SAML and OIDC SSO, SCIM, role-based access with record scoping, SOC 2 Type 2 and ISO 27001
Spreadsheets and email
Files shared by link
A general AI assistant
Sees what you paste, with no program permissions
Legacy PRM
Varies by vendor and plan
Time and cost to run
No-code, owned by your partner team, live in weeks
Spreadsheets and email
Cheap to start, grows with headcount
A general AI assistant
No governance or permissions
Legacy PRM
Often an implementation project and consultants for changes
Integrations

Introw connects to the tools your team and partners already use

CRM

HubSpot and Salesforce, two-way on your own objects and fields.

HubSpotSalesforce

Chat

Slack, Microsoft Teams and WhatsApp. Partners register deals, get updates and ask questions in the channel they already watch.

SlackMicrosoft TeamsWhatsApp

AI assistants

Claude, ChatGPT and any assistant that supports MCP, for your team and your partners, under the same permissions.

ClaudeChatGPTMCP

Payouts and billing

Introw Pay for partner payouts; Stripe and Chargebee feed commissions from billing data.

IntrowStripeChargebee

Data and account mapping

Crossbeam overlaps inside Introw, Power BI embedded with per-partner row-level security.

CrossbeamPower BI

Agreements and automation

DocuSign for agreements as an onboarding step, Zapier and a versioned REST API for the rest.

Zapier
For who

Built for every role on your partner revenue team

Channel Partner Manager

Channel Partner Manager

Partner activity feed
Nudges for inactive partners
Next steps per partner
Engagement scores
Partner updates
CRO

CRO

Active partner rate
Engaged pipeline
Channel leverage
Partner retention
Accountability
RevOps

RevOps

Engagement data in your CRM
Automated nudges
Consistent activity tracking
Clean partner records
Governance
Partner Marketing Manager

Partner Marketing Manager

Announcements
Content engagement
Campaign reach
Partner newsletters
Lead and revenue generation
Customers

What Introw customers say

Every stage

Introw fits your program at every stage

The same platform runs a first program and a global channel, so you start where you are and never re-platform.

2

Launching a program

You are moving off spreadsheets, often as a team of one. You go live in weeks with no implementation project: deal registration, a branded portal, onboarding and content, configured by your team.

Scaling from tens to hundreds of partners

You run several motions at once. Segments, tiers, MDF, commissions and workflows run on one platform, and your team ships changes the same day without a consultant.

Enterprise and global channel

Thousands of partners across regions and teams. SAML and OIDC SSO, SCIM, role-based access with record scoping, multi-step approvals, multiple currencies and languages, and a white-label portal on your domain.

Pricing that stays predictable as you grow

Start free

The whole product at the scale of one partner, with no time limit and no credit card.

Partners are counted by portal, not by user

Invite as many of a partner's people as you like.

Your reps stay free in the CRM

CRM-only roles that need partner context in HubSpot or Salesforce do not take a seat.

AI assistant connections are included

MCP for Claude, ChatGPT and your partners' assistants is not an add-on.

No consultants for changes

Your partner team configures forms, portals, tiers and workflows without code.

Dashboard screen with sales pipeline, commission statements, asset library, and a note to register a $20k deal.

See Introw on your own CRM

Bring your HubSpot or Salesforce, and we will show you your partners, deals and attribution live in Introw in one call. Live in weeks, owned by your team.

Related reading

More on running a partner program

11 Best Partner Engagement Platforms for SaaS Partner Programs

Partner Communications: Cadences, Nudges, and Notifications That Keep Partners Active in 2026

How to Use AI for Partner Engagement Without Losing the Human Touch

FAQs

Frequently asked questions

What is a partner engagement platform?

A partner engagement platform keeps partners informed and acting between deals. Introw sends announcements, automatic notifications and deal updates to the portal, email, Slack and Teams, targeted by segment from your CRM. Partners act from the message itself, and email replies land on the right CRM record as a comment.

How do partners get access?

Partner contacts arrive from HubSpot or Salesforce. Access follows a CRM field, a switch on the partner record or a trusted email domain. Partners sign in with a one-time code by email, Google, Microsoft or SSO, with no password to reset, and they can invite their own colleagues.

Can we send partner updates to Slack or Teams?

Yes. Connect Slack or Microsoft Teams once, map a shared channel to each partner, and choose which events post there. Announcements publish to the portal, email, Slack and Teams in one go, and partners can register deals and ask the Introw agent questions in the same channel.

How do we avoid spamming partners?

Target by segment. Announcements and email notifications go only to the segments they are for, so a reseller and a referral partner get different messages. Every notification can be switched on or off, sent on the channels you choose and scoped to the partners it applies to.

Who writes the announcements?

You approve them, and AI does most of the drafting. Introw drafts an announcement from a webinar, product update or blog post, and turns your company LinkedIn posts into partner drafts each week. You review, target the segments and publish once to every channel.

How does Introw increase partner engagement?

By removing the drop-off at each step. Contacts get access from your CRM without passwords, messages are targeted so partners keep reading them, and partners act from email, Slack or Teams without logging in. Ringover took partner activity from 20% to 70% with Introw.

Do referral partners hear what happens to the deals they bring?

Yes. When your team updates or wins a deal related to a referral partner in HubSpot or Salesforce, Introw notifies that partner by email and chat. You pick the deal events and properties to watch, so referrers stay informed without emailing your team for a status update.

See AI-Native PRM in Action

Connect HubSpot or Salesforce on the free plan: the whole product at the scale of one partner, no time limit, no credit card.